What Are Audience Signals?

Audience Signals are custom audiences built using treatment effects - model scores that estimate the incremental impact of a marketing action (the “treatment”) on an outcome (like purchase or signup) at the individual user level. Audience Signals let you identify users who are most likely to convert because of a marketing treatment - enabling more efficient prospecting, re-engagement, and suppression strategies.

Step 1: Connect Your Data

To generate audience signals, Innkeepr requires Event
  • Event data (page views, purchases, etc.)
  • Treatment exposures (clicks, email opens, CRM touches)
  • Cookies and identifiers (first-party cookies, user ID, email, device ID, etc.)
Data can be ingested from:
  • Innkeepr.js (the primary starting point for any implementation)
  • CDPs like Segment, RudderStack, or Braze
  • Data warehouses (e.g. BigQuery, Snowflake)
  • Your server or backend event streams

Step 2: Define Your Objective

The objective function represents the business outcome that your signals are optimized to improve. This can be a binary event (e.g. conversion) or a numeric value (e.g. revenue or LTV). All audience and conversion signals are generated to reflect causal impact on this specific objective, ensuring alignment between model outputs and business goals.

Step 3: Generate Audience Segments

Based on treatment effect scores, you can configure dynamic audience segments optimized for your objective. During this step, you’ll:
  • Choose an audience type – such as acquisition seed (lookalike), retargeting, or exclusion
  • Select the objective function – defined in Step 2 (e.g. conversions, CLV) to ensure the segment reflects causal impact on that outcome
  • (Optional) Link to existing campaigns – so the audience model can learn from historical engagement and traffic data
All audience segments are automatically updated as new data is ingested and models are retrained on a continuous cycle.

Step 4: Activate Across Destinations

Audience Signals will be synced to your media platforms automatically:
  • Meta (Facebook/Instagram)
  • Google Ads or DV360 via Google Analytics 4
  • TikTok Ads
  • Criteo
  • Amazon (Marketing Cloud and DSP)

What’s Next

For practical examples of how to apply Audience Signals, see our Use Cases Guide.