A Basic Installation

This guide walks you through setting up Innkeepr on your site.

Step 1: Install Innkeepr.js

Innkeepr.js is the starting point of every installation. It automatically captures page events from your shop or web app and sends it to the Innkeepr servers.

Additionally Innkeepr.js provides building blocks for identifying users and capturing conversion events in the form of methods.

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To install Innkeepr on your site:

Navigate to Sources.
Click Add Source.
From the source catalog page, select JavaScript.
Insert your Innkeepr URI.
Paste this snippet into the <head> tag of your site or a custom HTML tag of your Tag Manager.

Step 2: Identify Users

The identify method is how you tell Innkeepr who the current user is. It includes a unique User ID and optional traits you know about them. You can read more about it in the .

Note: You don’t need to manually implement identify if you have a source connected that supports user identification. We automatically assign an anonymousId as well as other User IDs.

Here’s an example of what a basic call to identify might look like:

Innkeepr.identify('f4ca124298', {
  name: 'Michael Brown',
  email: 'mbrown@example.com'
});

This identifies Michael by his unique User ID (in this case, f4ca124298, which is what you know him by in your database) and labels him with name and email traits. When you put that code on your site, you need to replace those hard-coded trait values with the variables that represent the details of the currently logged-in user.

Step 3: Track Events

Innkeepr.track('Checkout completed', {
  revenue: 10.99
});

This example shows that your user triggered the Checkout Completed event and checked out with 10.99 in revenue.

Certain Sources (e.g Shopify), automatically implement Track calls for important events, such as checkout_completed or added_to_cart, so you don't need to set them up manually.

We recommend checking out our sources cataloge before implementing Track calls.

Properties can be anything you want to record, for example:

Innkeepr.track('Product Viewed', {
  id: 'c6ca124228',
  category: 'shoes',
  price: 20.99
});

If you’re just getting started, some of the events you should track are events that indicate the success of your site, like Signed Up, Item Purchased or Article Bookmarked. Innkeepr recommends that you track a few important events as you can always add more later. Once you add a few track calls, you’re done with setting up Innkeepr. You successfully installed Innkeepr.js tracking. Now you’re ready to create your first Audiences.

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Last updated 1 month ago